Terms of Use

Every user who enters and uses the services of the online store brothershealthyfood.gr must consent to and unconditionally accept all the terms listed on this page, without exception. If you do not accept these terms, you are not allowed to use this website and make any transaction with this online store. Placing an order means acceptance of all terms.

Introduction

Brothershealthyfood.gr is owned by Dimitris Kyratsoudis, Our production facilities are located at 5 Korytsas Street in Thessaloniki, Greece (TIN 801387590).

Copyright

The content of this Website is the intellectual property of brothershealthyfood.gr. We reserve any rights not expressly granted here. All intellectual property rights of this Website belong to brothershealthyfood.gr or to third parties that are legally concerned. By accessing this Website you agree to be bound by the above copyright laws.

Privacy

The management and protection of the personal data of the visitor / user of the services of brothershealthyfood.gr is subject to the terms of this section as well as to the relevant provisions of the Greek (Law 2472/1997 for the protection of individuals with regard to the processing of personal data, supplemented by the decisions of the Chairman of the Committee for Personal Data Protection, PD 207/1998 and 79/2000 and article 8 of Law 2819/2000) and European law (directives 95/46 / EC and 97/66 /FROM). These terms are formulated taking into account both the rapid development of technology and in particular the internet and the existing – albeit underdeveloped – set of legal regulations on these issues. In this context, any relevant arrangements will be the subject of this section. In any case, brothershealthyfood.gr reserves the right to change the terms of protection of personal data in accordance with the existing or possible legal framework. If a visitor / user does not agree with the terms of protection of personal data provided in this section, they must not use the services of brothershealthyfood.gr. For more information, see our website’s Privacy Policy.

Limitation of Liability

Brothershealthyfood.gr has made every effort to portray its products as accurately as possible by providing photos, descriptions and specific comments. However, this website may contain errors (typographical, numerical, and visual). Brothershealthyfood.gr does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion, statement or other information mentioned or available on this Website.

Information Provided & Products

We are committed to the completeness and validity of the information provided on our website, both in terms of the existence of the essential features that are described on a case-by-case basis for each product it offers as well as the accuracy of the information provided regarding the services provided by our online store, subject to typographical errors, which have escaped our attention or occur unintentionally or possible downtime of the website due to force majeure.

Purchase of Products – Methods of Payment – Returns Policy

The products displayed on brothershealthyfood.gr are presented with their retail prices including VAT. In addition to the retail cost, each user / customer is obliged to pay the shipping cost, where applicable, the amount of which is displayed before the final submission of the order. The company reserves the right to modify the prices of its products. Any modification will not affect existing orders that are already being processed or shipped.

The following payment methods are available for orders made on our online store: Payment per Credit or Debit Card, PayPal, Bank Transfer or Cash on Delivery. For Cash on Delivery payments, there is an extra fee of € 1.50.

After the completion of an order, an email will be sent to the customer confirming his order.

Upon receipt of the product, the customer is responsible to check if the packaging is intact and if the products are in satisfactory condition or if there are any obvious problems or defects of the product so as not to lose their rights under the law on defective products .

The customer can exercise the right of withdrawal within 14 days from the receipt of his order and request a refund and not necessarily a new order, without justifying the return. The merchant must return the payment within 14 days of receiving the cancellation request. However, return of payment may be delayed if the merchant has not received the returned products or proof of return. Refunds must include shipping costs paid by the custormer for the purchase. The product to be returned must be in excellent condition, in intact packaging and not used.

No refunds will be granted for any product if its packaging has been opened or altered in any way. In case a product proves to be defective, it is subject to any warranty by the company that produced it and the responsibility for repair and / or replacement belongs to the producer.

Shipping

Products are shipped via DHL with a charge of 3 Euros. Estimated delivery time is 2 -3 working days.

Due to the situation caused by the COVID19 pandemic, there may be a delay in delivery.

Shipping is free for orders over 49 Euros.

Acceptance of Terms and Conditions

Brothershealthyfood.gr may modify prices, terms and conditions of transactions at any time and without prior notice. You should check these terms regularly for any changes that may occur in the future. Using the website after the changes are made public will mean that you accept and agree to the changes. In case you do not agree with the new terms you should stop using the services of the website.

Brothershealthyfood.gr has the right to modify, suspend or even cancel for a short or long period all or part of its website, to change, improve or upgrade it without notice. Brothershealthyfood.gr is not able to provide guarantees regarding the complete absence of viruses or other harmful programs.

Although great importance has been given to the best possible display and description of our products, brothershealthyfood.gr does not guarantee that there are no typographical, numerical or imaging errors that on the website as well as that the illustrations and product descriptions are accurate and complete. Brothershealthyfood.gr does not bear any responsibility or obligation for compensation for any damage resulting from the use of the website. You are responsible for protecting your system.

User Obligations

The users of our website accept that they will not use it and our online store for the publishing, sending by e-mail or transmitting in any other way any content that is illegal, harmful, threatening, offensive, defamatory, vulgar, obscene, libelous, violates the privacy of others, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not allowed to be transmitted in accordance with law or contractual or managerial relationships (such as internal information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights, contains software viruses or any other code files, programs designed to interrupt, cause damage, destroy or obstruct the operation of any computer software or hardware, intentionally or unintentionally in violation of applicable Greek and Community law and its provisions, may harass third parties in any way and any content used for collecting or storing users’ personal data.

Third Party Websites / Links

This Website may contain links or references to other websites owned by third parties beyond our company’s control. Similarly, access to our Website can be achieved through links that you will find on third party websites, which are beyond the control of our company.

Our company does not guarantee or give any promise for the accuracy, up-to-dateness or completeness of the information contained in these websites and does not bear any responsibility for any damage or loss caused by the content or information contained therein.

Security

We recognize and respect the importance of the security of your Personal Data as well as your electronic transactions. All information, which is related to your personal data and your transactions, is secure and confidential. Our company does not keep your credit card details in its files. Transactions are made through PayPal, the most recognized online transaction management company or via the online payment platform provided by the National Bank of Greece.

What are Cookies?

“Cookies” are small files with information that a website (specifically the web server) stores on a user’s computer, so that every time the user logs on to the website, the latter retrieves this information and offers related services to the user. A typical example of such information is the user’s preferences on a website, as expressed by the user’s choices on that website (eg. selection of specific “buttons”, searches, ads, etc.).

The installation of “cookies” is allowed only with the consent of the user and after appropriate information.

Why do we use Cookies?

We use cookies to make your browsing better easier and more enjoyable. We may collect information while browsing the site in order to be able to evolve according to the requirements of our audience.

Third Party Cookies

While browsing the website, cookies may be stored on your computer by third party services such as: For statistical purposes related to website traffic and browsing (analytics), social media or other forms of internet marketing and website promotion on the internet (facebook, twitter, instagram, flickr, pinderest, google +, skype, linkedin, etc), corporate projection in the form of video playback (youtube, video, etc), services for accessing the company via map (google maps, foursquare, etc) , updating data, corporate, financial, statistics or other form (pdf, excel, word, txt, etc).

Disabling Cookies

None of the cookies on the website are necessary for its operation, you can disable cookies from your browser settings. For more information on disabling cookies visit the official website of your browser.

Contact

Korytsas 5
Thessaloniki 54639

Tel: +30 2310 864044
Mob: +30 6942 683550

Email: [email protected]

    All personal data provided by you, via this contact form, will be stored for up to 6 months, in order for us to respond to your present, or subsequent, queries. We will not share your data with any third party without having your consent.